We know sometimes dealing with different programs and companies can be challenging. We want to do our best in helping you with these types of things. This is the Inverter Trouble Shooting Guide for SolarEdge Inverters (2012-2019). If you still need further help feel free to call us on our customer service line (559) 228 - 0229.
Inverter Troubleshooting Guideline
1) Turn off your inverter.
2) Switch the red toggle to off (located underneath the top portion of the inverter).
3) Switch the AC Disconnect blade to the off position (if applicable).
4) Turn off solar breakers located inside your electrical panel.
5) Wait 10 minutes. Turn on solar breakers first, then turn on AC disconnect, and switch the red toggle to ON position. Lastly, turn on the inverter.
6) Repeat steps 1-5 if the error is not cleared. If the issue persists, please contact Lifestyle Energy for support at (855) 533-5848.